Last Updated, September 20, 2019
Casart ® Coverings respects and takes your privacy seriously and is committed to protecting it.
Who we are: Although our company is registered in Alexandria, VA in the United States, we do not have a physical brick and mortar shop. Rather we are an online, eCommerce retailer selling removable and reusable, high-quality, commercial-grade designer wallcoverings through our website address: https://www.casartcoverings.com. We sell our products nationally in the USA as well as internationally. Local appointments to view products can be made upon request.
Personal Information, Collection & Use
Casart Coverings may collect and store personally identifiable information, such as your name or email address, when it is voluntarily submitted to us at this website or when contacting us. We may use this information to contact you, especially if you contact us through our contact form, purchase form or send an inquiry to our email. Otherwise, we will not transfer the personally identifiable information that you provide at this website to any third party unless otherwise disclosed to you. We reserve the right, however, to transfer this information to any successors that we may have in our business.
We have a WordPress site that functions with a WooCommerce platform for eCommerce. Purchases are made through our Paypal payment gateway. All of these parties collect user information for the sole purpose of users navigating through a purchase on our website. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of our plugins may collect personal data. It is the responsibility of each of these third-party plugin authors to comply with GDPR (General Data Protection Regulation) as their plugins operate on our site. We do have a way to regulate what information they collect but we use the most reputable, reliable, and well-sourced plugins in the effort to maintain a stable and well protected website for privacy and security.
Personal Information Submitted in Forms
Casart Coverings’ contact and order form consists of a number of fields that you are asked to fill in for us to process your order and deliver our product to you. Some fields are required for ordering and others are optional. The required fields are:
The credit card information is sent directly to Paypal, our payment gateway provider who processes your order. We do not see this financial information. This transaction has a very high level of security through an encrypted connection. When purchasing from our website, you are agreeing, due to all wallcovering and other products being printed upon ordering, that all sales are final. If you need to change your order, however, you’ll need to contact us within 24 hours — prior to printing. As of October 11, 2019, Paypal has amended its Refund Policy. They charge 2.99% commission of the purchase price + a $0.30 fixed fee. If a refund is granted, these Paypal charges will not be returned to the merchant and therefore will not be refunded to the customer. Please be sure of your order before purchasing. If you have any questions, it is imperative that you contact us first so we can help you BEFORE your order is processed.
When visitors leave comments (such as product reviews) on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. Visitor comments may be checked through an automated spam detection service.
When you leave a comment, as a registered user, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Media (for Upload Your Own Photo)
If you upload or send images to us for customizing printed wallcoverings (as in Upload Your Own Photo), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Additional Information Collected While Using Our Website
We may use the aggregate or anonymous information that we collect about our customers, traffic patterns, and related site information to better design our site, improve user experience, and to share with reputable third-party vendors.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
We use third parties (such as Google Analytics for marketing analysis) that may place anonymous cookies on visitors’ browsers to its website(s) and may send their own cookies to the visitors’ cookie file as part of our ongoing marketing efforts. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information in your Member account.
You may choose not to receive information on new Casart Coverings’ products in addition to any news from Casart Coverings by contacting our webmaster at [email protected] with the subject “Privacy Opt-Out” to ask to be removed from our contact list.
We take your security as well as the security of our website with extreme seriousness, which is why we have taken the extra measures to use HTTPS, which is indicative of a secure url domain with a security certificate. This is especially important for an ecommerce website. For security purposes, we also use highly reputable and stable third-party plugins, as well as our WooCommerce platform and Paypal gateway for ordering our products.
By using our website, you consent to the collection, use, and storage of your personal and non-personal information as described in this policy. You further authorize the export of personal information to the USA and its storage and use as specified in this policy when you provide such information to us. This policy and all legal obligations of Casart Coverings are subject to the state laws of Virginia and the USA, regardless of the location of any user. Any claims or complaints must be filed in the USA in the State of Virginia.
In pulling or downloading any materials or images from our site, you are agreeing to use the designs for your information purposes only. All instructional pdf information and designs in our catalogs and throughout the website are explicitly © copyright protected by their respective artists and within this website; use otherwise and without permission, is unlawful.